91福利

Due to the complex nature of this change, we anticipate impacts on other systems that CCS supports, including service disruptions or temporary full system outages over the mid-year winter break. 

Please note that if you need to access any of the applications listed below during the dates listed, we are unable to guarantee consistent or uninterrupted service. Any CCS supported services that do not appear in the following list, including eHR, MyServiceHub (formerly RAMSS) and the my.torontomu.ca portal (except for Self Service functionalities), will not experience any disruptions. We appreciate your patience during this time of transition. 

• Google Workspace (Gmail, Calendar, Drive, Meet, etc.) (December 26 - 28)
• D2L Brightspace (December 28 - 30), including Brightspace integrated third-party applications (December 26 - January 6)
  •  Learn more about the impact on D2L Brightspace
• IT Help portal (December 26)
• my.torontomu.ca portal Self Service features only (December 26 - 28)
  • Please note that while the portal will be available during this period, Self Service functionalities like updating your personal information, password resets, updates to your two-factor authentication, etc. will not be available
• PollEverywhere (January 3 - 4)
• Zoom (December 28)

Following the update to university email addresses, the method users will use to log into some IT systems will change. Some systems will require you to log in using your ryerson.ca username, while others will require your new 鈥淍torontomu.ca鈥� email address or your old 鈥淍ryerson.ca鈥� email address. 

Systems that require your 鈥淍ryerson.ca鈥� email address to log in will eventually be switched to your 鈥淍torontomu.ca鈥� address. You will receive an email informing you when login instructions for these systems have changed.

Overview of IT system login methods

91福利 systems that use CAS logins

To access IT systems that use the Central Authentication Service (CAS) for single sign on, log into the my.torontomu.ca portal using your 91福利 username (e.g. sheila.nasri), your password and two-factor authentication. Examples of IT systems that use CAS include:

• Google Workspace (Gmail, Calendar, Drive, etc.)
• blog.torontomu.ca*
• D2L Brightspace
• eHR
• IT Help portal
• Jabber*
• MyServiceHub (formerly RAMSS)
• my.torontomu portal
• PollEverywhere
• Zoom

*Indicates systems that cannot be accessed through the my.torontomu.ca portal. 

91福利-related systems that use multi-factor authentication

To access 91福利-related systems that use multi-factor authentication, users will log in using their User Principal Name (UPN) attached to the system and their password. Your UPN is your torontomu username followed by 鈥淍ryerson.ca鈥� (e.g. sheila.nasri@ryerson.ca). Examples of systems that use multi-factor authentication include:

• Adobe software, including Acrobat, Creative Cloud and Presenter 9
• ArcGis 
• Microsoft software, including Office 365, Office Professional 2019 and Microsoft Project
• Virtual Applications (VApps)
• Wordpress (The Creative School only)

Eduroam

Users can access the wireless network of another participating educational institution through Eduroam by signing in using their original Ryerson email address and password. 

New students, faculty and staff who join the university from January 2023 onward will access Eduroam by logging in with their 91福利 username (e.g. sheila.nasri) followed by 鈥淍torontomu.ca鈥� and their password.

Following the change, Gmail filters, labels and email forwarding that reference 鈥淍torontomu.ca鈥� email addresses will need to be manually reviewed and updated.

Learn more about reconfiguring your Gmail settings.

Google Workspace core apps like Calendar and Contacts will require users to manually reconfigure some settings, including:

• Updating Google Calendar sharing permissions to include a user鈥檚 鈥淍torontomu.ca鈥� address
• Updating any 鈥淍torontomu.ca鈥� email addresses you鈥檝e saved in Contacts

Learn more about reconfiguring Google Workspace settings.

Users who have connected a third-party app to their Google Workspace account or have signed up for a third-party app with their 鈥淍torontomu.ca鈥� email address may be required to reauthorize permissions or contact the app vendor to retain access to their data or files.

Learn more about the impact on third-party apps.

If you use an email client like Microsoft Outlook, Mozilla Thunderbird or Apple Mail (or any email client configured to use IMAP, POP and/or SMTP) to access or manage your university emails, you will continue to receive emails addressed to both your old and new university email addresses.

However, to begin sending emails from your 鈥淍torontomu.ca鈥� email address through the client, we recommend creating a new profile in your email client that reflects your new 鈥淍torontomu.ca鈥� email address. Once you鈥檝e created a new profile in your email client, we recommend removing your original 鈥淍ryerson.ca鈥� profile.

Instructions for creating a new profile in Microsoft Outlook, Mozilla Thunderbird or Apple Mail are available on the reconfiguring email clients to your 91福利 email address page.

To access your benefits following the change, sign into the using your original 鈥淍ryerson.ca鈥� email address and password.

Once logged in, we recommend updating both your login and contact emails to reflect your new 91福利 email address. You can do so by clicking the person icon in the top navigation bar, selecting Contact information and editing your email address.