91福利

On December 28, 2022, all university email addresses were successfully changed from 鈥淍ryerson.ca鈥� to 鈥淍torontomu.ca鈥�. Community members will have received an email from CCS on December 28 informing them that their email address has changed.

Yes. Emails sent to your original 鈥淍ryerson.ca鈥� address will automatically be forwarded to your 鈥淍torontomu.ca鈥� email address for a period of time. CCS will be monitoring the usage of Ryerson email addresses after the change to university email addresses and will reassess the need to continue forwarding emails in the future.

Yes. In special cases, such as sending an email to a mailing list where your 鈥淍ryerson.ca鈥� email address is a member of the list or if you鈥檝e been informed that an organization isn鈥檛 receiving emails from your new 鈥淍torontomu.ca鈥� email address, it may be necessary to continue sending emails from your original 鈥淍ryerson.ca鈥� address. This can be done by setting up an 鈥淍ryerson.ca鈥� alias in Gmail. 

However, we do not recommend sending emails from an 鈥淍torontomu.ca鈥� alias unless absolutely necessary. If you have signed up for a third-party service or are a member of an external email list using your original 鈥淍ryerson.ca鈥� email address, we recommend updating your contact information with your new 鈥淍torontomu.ca鈥� email address.

Following the change, your signature settings in Gmail were automatically reset to display no signature. To re-add your original signature:

1. Open your Gmail settings and select See all settings
2. Navigate to the Signature section
3. Select on the For new emails use and On reply/forward use drop down menus and select My signature
4. Select Save changes

Yes. Existing meetings that include an attendee鈥檚 original 鈥淍ryerson.ca鈥� email address continue to be available via Google Calendar using their new 鈥淍torontomu.ca鈥� email address and they will continue to be notified of any changes to their meeting invitation.  We recommend that any new meeting requests be shared with the attendee鈥檚 鈥淍torontomu.ca鈥� email address.

People who had set up a recurring meeting series through Google Calendar prior to the university email address change may experience issues upon modifying a meeting invitation in their recurring series. We have received reports that upon modifying a meeting in a recurring series, people may no longer be able to modify subsequent meetings in the series as they are attached to their original 鈥淍torontomu.ca鈥� email address. Recurring meetings scheduled prior to the university email change that have not been modified and recurring meetings scheduled since the university email address change are unaffected.

Until a solution is identified, people can cancel their original recurring meeting series and reschedule their series to continue to be able to modify meetings in the series.

Unfortunately, it is not possible for CCS to automatically remove or replace all old 鈥淍ryerson.ca鈥� email addresses from your Contacts app that populates the To field in Gmail when composing an email. While the searchable directory in your Contacts app has been updated to include 91福利 employee email addresses, users who have saved a colleague鈥檚 鈥淍torontomu.ca鈥� email address in the Contacts app will continue to see their original email address as a prompt when composing an email. Please note that the Contacts app may have automatically added an employee鈥檚 email address to your contact list if you have had prior email correspondence with them.

To prevent an employee鈥檚 鈥淍torontomu.ca鈥� address from appearing when composing an email, you will need to manually remove old 鈥淍ryerson.ca鈥� email addresses saved to your Contact app.  To remove an 鈥淍ryerson.ca鈥� email address from the Contact app:

1. Select on the Google apps icon in the top right corner of your Gmail navigation bar by Clicking on the the Apps Grid in the upper right corner of your Gmail account 
2. Navigate to the Contacts app
3. Select the Contacts tab from the left hand navigation. In the upper left menu, you will see 鈥淐ontacts鈥�. From this list, select and delete any old 鈥淍torontomu.ca鈥� addresses to stop them from appearing when you compose a new email. 
4. Hover over a contact with a Ryerson email address, select More actions (three vertical dots) and select Delete
5. A pop-up window will appear asking you if you鈥檇 like to delete this contact. Select Move to trash
6. Navigate back to the Contacts app and follow steps 3-5 for any Ryerson email addresses in your Frequently contacted tab

Reminder: For privacy reasons, student email addresses are not included in the 91福利 Contact and Directory that Gmail uses to automatically populate the To field when composing an email. If you have student email addresses saved to your Contacts app, we recommend updating their contact information with their new 鈥淍torontomu.ca鈥� email addresses. 

Following the change to university email addresses, the synchronization between the voicemail system and Gmail for users who opted to receive voicemail notifications via email . As of January 3, 2023, the issue has been resolved. Voicemails received between December 28 and January 2 can be accessed by dialing 416-979-5044 and following the prompts.

When you send an email from your D2L Brightspace shell, the version of the email you receive may appear with a yellow warning at the top when viewed in Gmail. Please review the email to confirm it is the one that you sent and then select the Looks safe button to temporarily stop future messages from D2L Brightspace from arriving with this warning.

Over the mid-year winter break, Zoom was updated to reflect the university鈥檚 new name. As a result of this change, meeting hosts may need to manually update some Zoom settings to correct the following issues:

Update authentication options in Zoom for one-time and recurring meetings scheduled prior to January 11

Zoom meetings scheduled before January 11 set to require authentication to join using the Ryerson Community profile will not allow participants to join until the meeting host updates the authentication profile to the new 91福利 Community profile.

Update alternative hosts that have an @torontomu.ca email address

If you added an alternate host to a meeting scheduled prior to January 11, you will need to add the alternative host鈥檚 new 鈥淍torontomu.ca鈥� email address for them to have host access during the meeting. 

Learn how to update authentication options and add an alternative host鈥檚 email address in Zoom.