91福利

You may encounter situations where it is appropriate to refer students to our office. Some examples of when you should refer to Academic Accommodation Support are:  

• Student discloses a known disability, illness, or condition  
  • e.g., 鈥淚 find this difficult because of my ADHD鈥�, 鈥淚 have low vision鈥�, or 鈥淚 broke my wrist鈥�.
• Student discloses a suspected disability, illness, or condition 
  • e.g., 鈥淚 think I may be depressed鈥�, 鈥淚 can鈥檛 seem to get over that traumatic event鈥�, or 鈥渕aybe I have a learning disability鈥�.
• Student requests an accommodation for ongoing health reasons, such as a condition that persists beyond the scope of an ACR request 
  • e.g., 鈥淚鈥檝e been experiencing severe daily headaches since the beginning of the semester, can I get an extension?鈥�, or 鈥淚 couldn鈥檛 get my work done because of some ongoing medical problems from a recent car accident鈥�. 
• Student discloses symptoms that may be a result of an underlying condition 
  • e.g., 鈥淚鈥檓 having a panic attack鈥�, 鈥淚鈥檓 having difficulty hearing you speak鈥�, or 鈥淚鈥檓 emotionally unwell鈥�.
• Student requests a retroactive accommodation 
  • e.g., 鈥淚 want to take the test I missed because I was in the hospital on the write date.鈥�

Important: A list of departments best suited to provide immediate support to students experiencing distress or crisis can be found in the 鈥淏eyond AAS: Campus Referrals鈥� section below.

Like many referrals, an expression of concern is a good place to start.

As AAS focuses on disability-related academic support, simply identifying to a student that you notice they are struggling academically is one way to approach the conversation. Let them know that AAS offers consults to explore a student鈥檚 options, even if they don鈥檛 yet have a diagnosed disability, and remind them that any contact with AAS is kept strictly confidential. 

When referring a student who discloses a disability (known or suspected), ongoing illness, or symptoms, you may want to: 

• Thank the student for confiding in you.
• Indicate that you will work with AAS to ensure students are appropriately accommodated and supported once they are registered with AAS.
• Indicate that AAS facilitates the provision of academic accommodations for students with a wide range of permanent, episodic, and temporary disabilities. It may be helpful to clarify that this includes mental health, learning, cognitive, and medical disabilities. Even if the student is unsure of whether they qualify for accommodation support, AAS can talk them through next steps, offer consultation appointments, consider interim accommodations, and refer them elsewhere if appropriate.
• You may let the student know that you can make a 鈥渨arm referral鈥� if they wish, meaning that if the student is comfortable and provides consent, then you can email AAS on their behalf and copy them. AAS鈥� email is aasintake1@torontomu.ca. 
  • Be mindful that some students may not wish to connect with AAS or would prefer to seek AAS鈥檚 services on their own.
• Indicate that in order to protect their privacy, AAS does not share any medical / psychological or sensitive personal information with professors or academic departments. You can clarify that if they register with AAS, only their academic support needs will be shared. 

AAS is one of many departments within 91福利 that provide support for students鈥� health, wellbeing, and academic success. These include Student Life and Learning Support (SLLS),  Centre for Student Development and Counselling (CDSC), the Medical Centre, Student Care Office, and Academic Advisors within your department. 

91福利 also offers Notice, Engage, Refer + Debrief training, which is designed to help 91福利 community members respond to mental health related distress.

Below are descriptions of areas of concern and the departments that may best provide support to the student. This is not an exhaustive list of available supports and every situation is unique. If you are concerned about a student but unsure how to approach the situation, the Student Care office offers confidential consultations to faculty. 

• Crisis and Risk Assessment - AAS does not offer crisis services to students or crisis consultation support to staff and faculty. The CDSC offers an 鈥淚n Crisis?鈥� page with links to resources to be used when a situation is urgent such as when there is an immediate concern for student health/safety, including situations where a student may be in distress or at risk of harm. 
• Diagnosis and Treatment - students who are unsure whether they have a disability or require a health assessment and/or treatment should be referred to the campus Medical Centre.
• Mental Health and Counselling Support - students requiring counselling support should be referred the CSDC
• Interpersonal or Behavioural Concerns - students can be referred to the Student Care office. 
• Sexual Assault or Domestic Violence - refer the student to Consent Comes First. The office also includes a faculty-facing guide to supporting students who disclose sexual assault or domestic violence.
• Accommodations for Non-Disability Human Rights Grounds - AAS only provides disability-related accommodations. All other human rights accommodations, such as religious or compassionate grounds, are arranged directly with academic departments.

• General Information: For questions regarding accommodation procedures, AAS deadlines, and AAS programming, please contact aasadmin@torontomu.ca
• Academic Accommodation Plan Questions: For questions about a specific accommodation or student situation, please email the facilitator listed on the student鈥檚 academic accommodation plan. 
• You can view accommodation plans and administer accommodated tests and exams through the .
• AAS Training and Presentations: AAS offers presentations, training, and Q&A sessions for all academic and administrative departments. . 
• Course Design Questions: To learn more about inclusive learning practices such as Universal Design for Learning and best practices in accessibility to decrease the need for accommodations, contact sampirisi@torontomu.ca