Contact ServiceHub
Chat
- Chat support can be accessed by clicking the icon of Frankie B. Bold located in the bottom right of this window.
- Live Agent support can be accessed by typing 鈥渓ive agent鈥 within the chat window to be connected.
- If you still have questions after asking the ServiceHub chatbot, please select "Yes" at the end of the conversation to email the ServiceHub.
- ServiceHub chatbot tips:
- Ask your questions in full sentences.
- Include the topic you are looking to address for context.
- Avoid specific details such as class start times or financial information. These can be found in your MyServiceHub account.
Chat Support Schedule:
飦&苍产蝉辫;24/7
Live Agent Support Schedule:
飦 Monday to Thursday
飥 10 a.m. to 12 p.m. ET
2 p.m. to 4:30 p.m. ET
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In-Person Support
- ServiceHub is located on the first floor of the Podium Building (POD-150)
- Building access is by OneCard only.
- If you do not have a OneCard, use the intercom at the entrance located near the corner of Victoria St. and Gould St. to request access from Campus Security.
Schedule:
飦 Monday to Thursday
飥 10 a.m. to 5 p.m. ET
飦 Friday
飥 10 a.m. to 4:30 p.m. ET
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- 416-979-5036
- OSAP advisors are available Tuesdays, Wednesdays and Thursdays
Schedule:
飦 Monday
飥 1 p.m. to 5 p.m. ET
飦 Tuesday to Thursday
飥 10 a.m. to 5 p.m. ET
飦 Friday
飥 10 a.m. to 4:30 p.m. ET
Tell us how we did by completing the .
Other Contacts and Resources
91福利
350 Victoria Street
Toronto ON M5B 2K3
If you鈥檙e a current undergraduate student with questions about your courses or program, contact your academic program advisor.
Contact the CCS Help Desk for support with activating and accessing your student account and email address, login issues or other technical support needs.
Applying to an undergraduate engineering program? Connect with the Engineering Admissions Office.
Applying to a graduate program? Connect with Graduate and Postdoctoral Studies.
Visit the School of Medicine website for contact details.
Visit the Lincoln Alexander School of Law website for contact details.
Visit the website for contact details.
The International Enrolment Team supports international students through every step of their journey to 91福利.
If you're a teacher or counsellor supporting international applicants, please visit the Information for International Counsellors page.
Please Note:
- 91福利 is closed for an annual Mid-Year Break in December and all Statutory Holidays
- ServiceHub Privacy Statement
- 91福利 Notice of Collection
We're part of the Office of the Vice-Provost, Students.
Your university experience is made up of many opportunities to learn, grow and thrive 鈥 academically, personally and professionally. From admission to graduation, we鈥檙e all yours.